fam68 | Deposits, Withdrawals Account Verification

Deposit into Your fam68 Account

Opening the cashier on fam68 takes a couple of taps — the deposit screen shows every method we accept, from Touch 'n Go eWallet and Boost to GrabPay, DuitNow and FPX online banking through Maybank2u or CIMB Clicks. Pick the one already on your phone, enter the amount in RM, and confirm. Most e-wallet deposits reflect on your fam68 balance almost immediately;

bank transfers via FPX follow once your bank processes the push. No extra fees are charged on our side for any of these rails.

Log in and open the cashier — Tap the wallet icon from any page inside fam68. The cashier panel loads with your available deposit methods listed.
Choose your payment method — Select Touch 'n Go eWallet, Boost, GrabPay, DuitNow or FPX. The screen adjusts to show the fields for that method.
Enter the amount in RM and confirm — Key in how much you want to add, double-check the figure, then confirm. You will be redirected to your chosen e-wallet or bank app to authorise.
Balance updates on your account — Once the payment is authorised on your end, your fam68 balance reflects the deposit. E-wallet rails typically clear fastest.

Withdraw Funds Back to Your Wallet

When you are ready to move funds out, head to the cashier and select Withdraw. We route payouts back to the same method you used to deposit — if you funded via Touch 'n Go eWallet or Boost, that is where your withdrawal goes. GrabPay and DuitNow are also available as payout destinations where supported. Enter the RM amount you want to

withdraw, make sure your account verification is complete (see the section below), and submit. We do not invent payout timings here — processing depends on the payment rail and your account standing at the time of the request.

Open the withdrawal screen — From the cashier, switch to the Withdraw tab. Your verified payout methods appear automatically based on your deposit history.
Select a payout destination — Choose Touch 'n Go eWallet, Boost, GrabPay or DuitNow. The destination must match the account holder name on your fam68 profile.
Enter the amount and submit — Type in the RM figure, review the summary, and hit submit. A confirmation reference number appears on screen — keep it handy.
Wait for the payout to clear — Processing runs through our verification check before the funds move. You can track the status from your transaction history inside the account.

PAYMENT METHODS

Payment Methods We Accept at fam68

Every method below is available at the fam68 cashier for deposits, and the e-wallets also work as withdrawal destinations. All transactions are in Malaysian ringgit (RM). Availability is subject to local law and where the method is supported in your region.

Touch 'n Go eWallet Malaysia's most-used e-wallet — fund your account directly from the TNG app on your phone. Fast to authorise, no extra steps.

Boost Boost deposits go through in a few taps from the Boost app. Accepted for both deposits and withdrawals where supported.

GrabPay If your GrabPay wallet has a balance, you can route it straight to your fam68 account. Also available as a payout destination.

DuitNow DuitNow transfers use your bank-registered mobile number or NRIC as the destination. Works with most Malaysian banks.

FPX Online banking via FPX covers Maybank2u, CIMB Clicks and other major Malaysian banks. Select your bank, authorise, and funds are pushed through.

Verifying Your fam68 Account

Account verification is how we protect your funds and confirm that withdrawals go to the right person. The process is straightforward: we ask for a copy of your Malaysian identity document and, in some cases, a selfie holding it. Players in Shah Alam and Johor Bahru go through the same steps — verification is account-level, not location-specific. Once your documents are reviewed

and approved, your account is cleared for full withdrawal access. Submitting clear, readable images cuts the review time down considerably — blurry uploads are the most common reason for delays.

Upload your identity document — A clear photo or scan of your MyKad is the primary document we need. Make sure all four corners are visible and the text is readable.
Complete the selfie step if prompted — Some accounts require a selfie holding your MyKad. This step confirms the document belongs to the person opening the account.
Wait for review confirmation — Our team reviews submissions and sends a status update to your registered contact. Approved accounts unlock full withdrawal access immediately.
Keep your details consistent — The name on your fam68 account must match your identity document exactly. Mismatches pause the withdrawal process until the discrepancy is resolved.

Common fam68 Banking Questions

If something is unclear about your deposit, withdrawal or verification, the answers below cover the questions we hear most often. For anything not listed here, reach out via the live chat inside your fam68 account.

Touch 'n Go eWallet, Boost and GrabPay tend to reflect on your fam68 balance fastest since the authorisation happens inside the e-wallet app directly.

We generally route withdrawals back to your deposit method. If you need a different payout destination, contact our live chat before submitting the request.

Minimum deposit amounts vary by payment method and may change. Check the cashier screen — the current minimum is shown for each method before you confirm.

Pending withdrawals usually mean your account verification is incomplete or a document review is in progress. Check your verification status from the account settings page.

We do not add fees on our side for any of the listed payment rails. Your bank or e-wallet provider may apply their own transfer charges independently.

Most submissions are reviewed after they are received. Uploading a clear, unobstructed MyKad image avoids back-and-forth that would otherwise extend the process.

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